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Registry/ Apps /CRM Alerts
On the Duo: Duo-native. Version 5.0.0 (23 October) added more room for dashboards and records on iPhone Duo, its release notes say; its maker's site shows a record's sections on the left and its overview on the right on the open Duo. Checked November 5, 2026.
App Store data as of November 5, 2026
Why it's here
Not for
Anyone without access to a Microsoft Dynamics 365 or Power Platform environment, since the app does nothing on its own.
About CRM Alerts
CRM Alerts is a mobile workspace for Microsoft Dynamics 365 and Power Platform. A personal dashboard gathers charts, upcoming meetings, tasks and insights, and you can open the record behind any number. Find accounts, contacts, opportunities and cases, review their activity and notes, and update them after a call. Connected Outlook mail and calendar sit inside the same workflow, alerts arrive for important business events and supported approval requests can be answered from the phone. Pulse AI takes text or voice questions about your CRM, prepares meeting briefs and drafts updates, using Apple Private Cloud Compute or a provider you already use. Features depend on your organisation's setup and permissions.
Version 5.0.0 (23 October) brought a redesigned interface with adaptive layouts that give more room on iPhone Duo for dashboards and customer records, its release notes say. Its maker's site shows an account on the open Duo: Details, To Do, Notes, Timeline and Overview on the left, and the account's open to-dos, latest note, last and next interactions and a list of recent interactions on the right.
